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By Staff Writer – Boonsri Dickinson (@boonspoon)
Stefanie spoke yesterday at the TWTRCON in New York. Stefanie is known in Twitter as @StefanieatDell. The company had a soft launch of a customer service account called @DellCares in May to answer questions and resolve issues.
“Dell’s…
Read the full story »Tags: customer service
, Dell , social media strategy , Twitter Featured, General »
By Staff Writer – Boonsri Dickinson (@boonspoon)
Normally, I order a black coffee with soy milk. Or as they say in England, soya. I’ve been drawn into Pret for their customer service: I keep getting free coffee when I go there. It began last week when I walked in…
Read the full story »Tags: Better Business Bureau
, Business , coffee , Credit card , customer service , England , Loyalty business model , Online shopping Opinion, Product Review »
By Senior Editor – Kris Smith (@croncast)
What I am about to say is because I have been a long time member of the eBay affiliate program, now called eBay Partner Network. It is also of value to anyone…
Read the full story »Tags: affiliate programs
, Commission Junction , CPA affilaite , CPC affiliate , customer service , eBay affiliate program , ebay partner network transparency , ip address , transparency 
