Like you, I’ve been a member and user of PayPal’s service for years. They were early to the game and grew accordingly with a product that made buying online drop dead easy. With an exit to eBay they were integrated into a powerful money minting machine.

They also joined a culture of apathy and disdain for those that help them line their pockets – developers.

Like their acquirer, PayPal continued to build a mediocre developer community, foster it with partial code samples, limited information and limited support. Now in kindness to PayPal they did begin providing better support a few years ago and are pretty good when it comes to engaging  developers on the message boards offering solutions – a problem that has plagued eBay for years.

Visit any eBay developer board and you’ll find replies that focus on posting in the wrong thread topic instead of offering a solution. It shows the developers that they aren’t a priority.

I was looking forward to the release of the brand spanking new PayPal X Developer Network. Hoping that my previous experience wouldn’t hold true and that there would be a renewed focus on the developers that are integrating the PayPal gateways and API’s into their platforms. But they let me down.

The new developer community site is plagued with broken links, the same old code samples and forums that stopped loading threads on October 28. The intention is there but the execution is hit and miss.

I can forgive them this time, though. Because it appears that their intention is to focus fully on their API implementations and integrate the legacy products like IPN and PDT into a more standardized solution.

Which will help PayPal as it moves toward working with developers to create a wider range of solutions like mobile and in application micro-payments.

Something else of note with the new PayPal X Developer Network is the improved site IA. Thank you to the person(s) that restructured the information and worked with the UI person(s) to highlight what developers want most . . . documentation.

DISCLOSURE OF MATERIAL CONNECTION: http://cmp.ly/0

PayPal X Developer Network Same as it Always Was is a post from: TechStartups.com